TERMS AND CONDITIONS

MOHR MARKETING MVA PREPAY JOINT ADVERTISING & ADMINISTRATIVE SERVICES AGREEMENT

JOINT ADVERTISING & ADMINISTRATIVE SERVICES AGREEMENT

This Master Services Agreement (“Agreement”) is executed by and between ________(“Client”), Mohr Marketing, LLC (“Agency”), and Legal Support Cases, Inc. (“Service Provider”) on this date.

1. PARTIES & CONTACT INFORMATION

• CLIENT:
  • Name:
  • Address:
  • Contact:
• AGENCY (Media Strategy): Mohr Marketing, LLC
  • Address: 1636 N Cedar Crest Blvd #345, Allentown, PA 18104
  • Contact: Ed Mohr | **@******tg.com | 610-510-7577
• SERVICE PROVIDER (Intake & Admin): Legal Support Cases, Inc.
  • Role: Dedicated Inquiry Handling, Call Center & Document Services

2. RECITALS & COMPLIANCE

2.1. Nature of Services: Agency acts strictly as a media buying and marketing strategist. Service Provider acts strictly as an administrative support service for document handling and intake processing. Neither Agency nor Service Provider is a “lawyer referral service,” “for-profit lawyer referral service,” or law firm.

2.2. Joint Advertising Compliance: Client acknowledges that this campaign is a Joint Advertising arrangement. In compliance with the latest State Laws and Bar Association Mandates, Client expressly takes liability for the content of the advertising utilized in this campaign. Client is solely responsible for ensuring that the Campaign, all advertising in the Campaign, and the services provided by the Agency do not violate any Rules of Professional Conduct.

2.3. No Buying of Cases: Client agrees that the fees paid under this Agreement are for media inventory and administrative labor only. Agency does not sell “signed cases” or “leads” for a commission, nor does it guarantee employment of the Client.

3. PAYMENT TERMS & REFUND POLICY

3.1. Pre-Payment Required: The Media & Service Allocation Fee for each Insertion Order is due in full prior to the First Insertion Date. The agency acts as a media buyer and will not front costs for the Campaign.

3.2. All Pre-Payments Are Final: Client acknowledges that the Marketing Campaign Fee and Setup Fee are non-refundable upon receipt. These funds are immediately allocated to secure media inventory, technology costs, and intake staffing.

3.3. No Refunds for Pauses or Termination: In the event Client chooses to pause, terminate, or discontinue the Campaign prior to the exhaustion of the pre-paid budget, any remaining balance shall be forfeited and retained by Agency as a cancellation fee to cover committed overhead and opportunity costs.

3.4. Waiver of Chargebacks: Client explicitly waives any right to initiate a chargeback, reversal, or dispute with their credit card issuer or bank. Client agrees that any dispute regarding quality shall be resolved exclusively under the Credit Policy (Section 4) and not by refunding fees already paid.

4. CREDIT POLICY (Formerly Replacement Policy)

4.1. Criteria for Credit: If a Processed Inquiry Packet delivered by Service Provider does not meet the Client’s objective administrative criteria (as defined in Addendum A), Agency will credit the campaign budget for that inquiry.

4.2. Notice Period: Agency must be notified within 14 days of delivery for a credit to be issued.

4.3. Change in Criteria: A change in the Client’s campaign criteria during the course of any current running campaign may change the cost allocation per inquiry for current and future campaigns. A Processed Inquiry will not be credited if there is a change in the current campaign criteria that invalidates the inquiry retrospectively.

5. DELIVERABLES & DOCUMENT HANDLING

5.1. Scope: Each “Processed Inquiry” will include a completed intake form, executed attorney retainer agreement (facilitated administratively by Service Provider), HIPAA, HITECH, and any other attorney-provided documents.

5.2. Background Data: Where available, Service Provider includes background checks, Compliance Program data, Call Recordings, and InjuryMD program access.

5.3. Record Keeping: Client is responsible for maintaining copies of all documents provided by the Agency.

6. DISCLAIMERS & LIMITATION OF LIABILITY

6.1. No Representation or Guarantee of Results: Agency’s sole duty is to run the Campaign as described. Agency does not represent or guarantee any level of response or that any interested person shall hire Client.

6.2. Fraud & Indemnification: Agency and Service Provider conduct thorough compliance screening. However, the Agency and all affiliates/subcontractors will not be held liable for any Claimant fraud or fake Claimants resulting from the campaign. Agency is indemnified from any lawsuit or prosecution relating to the Claimant’s fraud that may result in a lawsuit against the Client.

6.3. LIMITATION OF DAMAGES:

IN NO EVENT SHALL AGENCY BE LIABLE TO CLIENT FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, EVEN IF SUCH DAMAGES ARE FORESEEABLE AND REGARDLESS OF WHETHER AGENCY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

6.4. LIABILITY CAP:

IN NO EVENT SHALL AGENCY BE LIABLE TO CLIENT FOR ANY AMOUNT GREATER THAN THE AMOUNT PAID BY CLIENT TO AGENCY UNDER THIS AGREEMENT FOR THE MOST RECENT 30-DAY PERIOD PRIOR TO ANY ALLEGED CLAIM BY CLIENT.

6.5. DISCLAIMER OF WARRANTIES:

AGENCY EXPRESSLY DISCLAIMS ALL WARRANTIES REGARDING AGENCY’S SERVICES OR ANY PORTION THEREOF, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ANY IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.

7. GENERAL LEGAL PROVISIONS

7.1. Confidentiality: Agency shall keep all information collected or in Agency’s possession in strict confidence. Neither party will divulge any portion of the relationship without written consent.

7.2. Force Majeure: Except for payment obligations, neither party shall be deemed in default due to earthquake, flood, fire, storm, natural disaster, act of God, war, armed conflict, labor strike, lockout, or boycott.

7.3. Attorneys’ Fees: If any action is brought to enforce or interpret this Agreement, the prevailing party shall be entitled to reasonable attorneys’ fees, for all arbitration, pretrial, trial, or appellate levels, including costs of investigation and collection.

7.4. Applicable Law & Venue: This Agreement is to be construed under the laws of the Commonwealth of Pennsylvania. Any action shall be brought only in a court of competent jurisdiction located in Lehigh County, Pennsylvania.

7.5. No Assignment: Client may not transfer or assign any of its rights under this Agreement without written consent.

APPROVAL

The Agreement is executed and delivered by the parties hereto as their legal and binding agreement, as of the date first written in the agreement and is subject to the terms and conditions listed above.

MOHR MARKETING POST-PAY JOINT ADVERTISING & ADMINISTRATIVE SERVICES AGREEMENT

This Master Services Agreement (“Agreement”) is executed by and between __________ (“Client”), Mohr Marketing, LLC (“Agency”), and Legal Support Cases, Inc. (“Service Provider”) on this date.

1. PARTIES & CONTACT INFORMATION

• CLIENT:
  • Name:
  • Address:
  • Contact:
• AGENCY (Media Strategy): Mohr Marketing, LLC
  • Address: 1636 N Cedar Crest Blvd #345, Allentown, PA 18104
  • Contact: Ed Mohr | **@******tg.com | 610-510-7577
• SERVICE PROVIDER (Intake & Admin): Legal Support Cases, Inc.
  • Role: Dedicated Inquiry Handling, Call Center & Document Services

2. RECITALS & COMPLIANCE

2.1. Nature of Services: Agency acts strictly as a media buying and marketing strategist. Service Provider acts strictly as an administrative support service for lead generation, call center operations, and document handling. Neither Agency nor Service Provider is a “lawyer referral service,” “for-profit lawyer referral service,” or law firm.

2.2. Joint Advertising Compliance: Client acknowledges that this campaign is a Joint Advertising arrangement. In compliance with the latest State Laws and Bar Association Mandates, Client expressly takes liability for the content of the advertising utilized in this campaign. Client is solely responsible for ensuring that the Campaign, all advertising in the Campaign, and the services provided by the Agency do not violate any Rules of Professional Conduct.

2.3. No Buying of Cases: Client agrees that the fees paid under this Agreement are for media inventory and administrative labor only. The “Post-Pay” structure is a billing convenience for Deferred Service Fees and does not constitute a commission or “bounty” for securing a client.

3. SCOPE OF SERVICES & DELIVERABLES

3.1. Media Buying (Mohr Marketing): Agency will identify effective media channels and purchase advertising inventory on behalf of the Client.

3.2. Administrative Intake (Legal Support Cases, Inc.): Service Provider will screen inbound inquiries based on the Client’s objective administrative criteria.

3.3. Deliverables: Each “Processed Inquiry Packet” will include a completed intake form, executed attorney retainer agreement (facilitated administratively), HIPAA, HITECH, and (where available) background checks, call recordings, and InjuryMD access.

3.4. Record Keeping: Client is responsible for maintaining copies of all documents provided for safekeeping.

4. PAYMENT TERMS & INVOICING

4.1. Deferred Media & Service Allocation: The fees listed in Addendum A represent the cost allocation for the media and labor required to generate and process each inquiry.

4.2. Invoicing Schedule: Invoices will be sent twice per month for all Processed Inquiry Packets delivered during the billing cycle.

4.3. Payment Due: Payment is due immediately upon delivery of the invoice.

4.4. Late Payments: Invoices not paid within three (3) business days of receipt may result in an immediate suspension of the Campaign and a late fee of 1.5% per month on the outstanding balance.

5. REVIEW PERIOD & ACCEPTANCE

5.1. Review Period: Client shall have fourteen (14) days from the time of delivery (the “Review Period”) to review each Processed Inquiry Packet for compliance with the administrative criteria (Addendum A).

5.2. Rejection for Cause: If a Processed Inquiry Packet does not meet the specific criteria (e.g., wrong accident date, at-fault driver), Client must notify Agency in writing within the Review Period, specifying the exact criteria not met.

5.3. Deemed Acceptance: If no written objection is received within the Review Period, the Inquiry is deemed accepted, and the Service Fee becomes final, non-refundable, and legally due.

5.4. No Refunds: As this is a service already rendered (media spend + labor), ABSOLUTELY NO REFUNDS will be provided for any Inquiry that has been accepted or deemed accepted.

6. DISCLAIMERS & LIMITATION OF LIABILITY

6.1. No Representation or Guarantee of Results: Agency’s sole duty is to run the Campaign as described. Agency does not represent or guarantee any level of response or that any interested person shall hire Client.

6.2. Fraud & Indemnification: Agency and Service Provider conduct thorough compliance screening. However, the Agency/Service Provider will not be held liable for any Claimant fraud or fake Claimants. Client agrees to indemnify Agency/Service Provider against any lawsuit or prosecution relating to the Claimant’s fraud.

6.3. LIMITATION OF DAMAGES: IN NO EVENT SHALL AGENCY BE LIABLE TO CLIENT FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS.

6.4. LIABILITY CAP: IN NO EVENT SHALL AGENCY BE LIABLE TO CLIENT FOR ANY AMOUNT GREATER THAN THE AMOUNT PAID BY CLIENT TO AGENCY UNDER THIS AGREEMENT FOR THE MOST RECENT 30-DAY PERIOD.

6.5. DISCLAIMER OF WARRANTIES: AGENCY EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

7. GENERAL LEGAL PROVISIONS

7.1. Confidentiality: Agency shall keep all information collected in strict confidence. Neither party will divulge the relationship without written consent.

7.2. Force Majeure: Except for payment obligations, neither party shall be deemed in default due to earthquake, flood, fire, storm, natural disaster, act of God, war, armed conflict, labor strike, lockout, or boycott.

7.3. Attorneys’ Fees: The prevailing party in any action to enforce this Agreement shall be entitled to reasonable attorneys’ fees and costs.

7.4. Applicable Law & Venue: This Agreement is governed by the laws of the Commonwealth of Pennsylvania. Venue for any action shall be in Lehigh County, Pennsylvania.

7.5. No Assignment: Client may not transfer or assign any rights under this Agreement without written consent.

APPROVAL

The Agreement is executed and delivered by the parties hereto as their legal and binding agreement, as of the date first written above, and is subject to the terms and conditions set forth above.

MVA JOINT ADVERTISING & INQUIRY WARM TRANSFER ROUTING AGREEMENT

This Master Services Agreement (“Agreement”) is executed by and between _______________ (“Client”), Mohr Marketing, LLC (“Agency”), and Legal Support Cases, Inc. (“Service Provider”) on this date.

1. PARTIES & CONTACT INFORMATION

• CLIENT:
  • Name: ________________________
  • Address: ________________________
  • Phone/Email: ________________________
• AGENCY (Media Strategy): Mohr Marketing, LLC
  • Address: 1636 N. Cedar Crest Blvd #345, Allentown, PA 18104
  • Contact: Ed Mohr | **@******tg.com | 610-510-7577
• SERVICE PROVIDER (Call Center): Legal Support Cases, Inc.
  • Role: Inquiry Screening & Warm Transfer Services

2. RECITALS & COMPLIANCE 

2.1. Nature of Services: Agency acts strictly as a media buying strategist. Service Provider acts strictly as a call center and routing service. Neither entity is a “lawyer referral service” or law firm.

2.2. Joint Advertising Compliance: Client acknowledges that this campaign is a Joint Advertising arrangement. In compliance with State Law and Bar Association Mandates, Client expressly takes liability for the content of the advertising utilized to generate these calls.

2.3. No “Capping” or Buying Cases: Client agrees that fees paid are for media inventory and call center labor (screening time). This is not a payment for a referral or a commission on a signed case.

3. SCOPE OF SERVICES & DELIVERABLES

3.1. Media Buying (Mohr Marketing): The agency will purchase advertising inventory to generate inbound interest.

3.2. Call Screening (Legal Support Cases, Inc.): Service Provider will answer inbound calls and screen them against Client’s objective criteria (Addendum A).

3.3. Warm Transfer Deliverable: For callers meeting the criteria, the Service Provider will perform a Warm Call Transfer directly to the Client’s intake team.

3.4. Data Delivery: A data sheet with the caller’s information will be emailed/posted to the Client’s portal concurrently with the transfer.

4. PAYMENT TERMS & FUND ALLOCATION

4.1. Media & Routing Allocation: The fees listed in Addendum A represent the Allocated Cost for the media spend and screener labor required to generate and connect one qualified caller.

4.2. Pre-Payment Required: The Campaign Fee is due in full prior to the First Insertion Date. Funds are immediately allocated to secure media inventory and call center staffing.

4.3. Daily Deduction: Costs are deducted from the pre-paid balance as Warm Transfers are successfully connected.

4.4. Strict No-Refund Policy: Client acknowledges that the Campaign Fee is non-refundable upon receipt, as funds are committed to third-party vendors immediately.

5. CREDIT POLICY (REPLACEMENT)

5.1. Criteria for Credit: If a Warm Transfer connected by Service Provider does not meet the stated criteria (e.g., caller denies injury, wrong accident date), Agency will credit the campaign balance.

5.2. Notice: Client must notify Agency within 10 days of the transfer to receive credit.

5.3. Unreachable Callers: If the call drops during the transfer (before Client speaks to the caller), it will be replaced/credited.

6. DISCLAIMERS & LIMITATION OF LIABILITY

6.1. No Guarantee of Results: Agency does not guarantee that any caller will hire Client. The agency’s duty is solely to route interested parties meeting the administrative criteria.

6.2. Fraud & Indemnification: Agency/Service Provider will not be held liable for any caller fraud or fake inquiries. Client agrees to indemnify and hold harmless Agency/Service Provider from any lawsuit arising from the campaign.

6.3. LIMITATION OF DAMAGES: IN NO EVENT SHALL AGENCY BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS.

6.4. LIABILITY CAP: LIABILITY IS LIMITED TO THE AMOUNT PAID BY CLIENT IN THE MOST RECENT 30-DAY PERIOD.

6.5. WARRANTIES: AGENCY EXPRESSLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

7. GENERAL LEGAL PROVISIONS

7.1. Confidentiality: Agency shall keep all information collected in strict confidence. Neither party will divulge the relationship without written consent.

7.2. Force Majeure: Except for payment obligations, neither party shall be deemed in default due to earthquake, flood, fire, storm, natural disaster, act of God, war, armed conflict, labor strike, lockout, or boycott.

7.3. Attorneys’ Fees: The prevailing party in any enforcement action is entitled to reasonable attorneys’ fees.

7.4. Applicable Law & Venue: Governed by the laws of the Commonwealth of Pennsylvania. Venue: Lehigh County, PA.

7.5. Non-Exclusivity: Client acknowledges that Agency accepts engagements from other parties.

APPROVAL

The Agreement is executed and delivered by the parties hereto as their legal and binding agreement, as of the date first written in the agreement and is subject to the terms and conditions listed above.

INTELLECTUAL PROPERTY AGENT FOR NOTICE

Mohr Marketing, LLC reserves the right to disable or terminate the accounts of and block access to users who may be infringing the intellectual property and other proprietary rights of others at its discretion. Should you believe that your intellectual property or proprietary rights have been infringed by the posting of Content on our Website, or if you are an authorized representative of a person whose rights may have been infringed, please provide a written communication to Mohr Marketing, LLC. The contact information is given below. The notification must include:

(i) Your physical or electronic signature.

(ii) An identification of the work claimed to have been infringed, or, if multiple works on our Website are covered by a single notification, a representative list of such works.

(iii) Identification of the material that is claimed to be infringing or to be the subject of infringing activity and information reasonably sufficient to permit Mohr Marketing, LLC to locate the material.

(iv) Information reasonably sufficient to permit Mohr Marketing, LLC to contact you, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted.

(v) A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by you or the owner on whose behalf you are submitting the notification.

(vi) A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of a right that has been infringed.

For claims of infringement, we can be reached by email at ab***@******tg.com or use our contact form https://www.mohrmktg.com/contact-us/